Customers evaluate your business in many different ways, and a friendly business phone system is not the bottom one on this scale of values. After all, it comes down to the ease of connection.

In the modern world, people are too busy to wait on the phone and a list of your competitors is always at their fingertips. It often comes down to a simple thing—who can your customers reach faster?

The tolerance of customers for long hold times have noticeably decreased over the past decade with so many more options available, that you might not be worthwhile to hold for. And you might not even know about it.

Another thing that everyone simply hates is navigating endless instructions of pressing an endless number of options, especially when the option that you actually need is just not there. The responsiveness of your phone system can truly make or break your business. Sytex will help you set up a functional and client-oriented phone system.